QTAS is proud to partner with over 500 businesses. They are local, national, and international companies with single or multiple offices, in a variety of industries. Their needs are diverse, but we serve each one using one guiding principle—their success is our success.
Read some of our client success stories:
m-Qube, A VeriSign Company
Acquired by the trusted provider of internet infrastructure services VeriSign in 2006, m-Qube is a leading mobile channel enabler that helps companies, develop, deliver, and bill for mobile content, messaging, and applications. With m-Qube, companies around the world can more easily take advantage of wireless as a content delivery, marketing, and communications channel. Originally m-Qube came to QTAS as a start up company. Because they outsourced their customer service department to us, they were able to focus on growing their business. Today, via customer’s Web portal, QTAS agents create a report for each customer inquiry using a customized script to address service-related questions.
NextEon Com is a creative website development company that designs, creates, hosts, and maintains client websites. For NextEon, QTAS’ Virtual Receptionist is the perfect solution. Our automated greeting program gives callers the option to leave a confidential message or speak with an agent. Emergency service requests, such as technical problems with websites or email, are immediately dispatched to the technician on call, and sales calls are routed directly to a NextEon representative.
Tivoli Audio’s passion is bringing beautifully designed, simple-to-use, high quality audio products to consumers at a fair price. The company is known around the world for its fine table radios. For Tivoli, QTAS created a custom form for both order taking and capturing reason-for-call. We direct customer service and technical support calls and answer questions regarding products. We also take requests for brochures and refer callers to the nearest dealer.