Telephone Support

No outsourcing!

QTAS can customize a rate package to fit your specific needs. We have plans for both high and low volume users as well as for those in between.   A Connection Specialist will develop a service program that combines many of our unique features as well as to fit your budget. Our specialty is serving clients with diverse needs and customizing a service that

Clients are not required to sign a long-term service contract. They stay with us because they like us – not because they are under a long-term contractual obligation.   QTAS is a month to month service agreement!

Affordable, dependable, and always available to take your calls!

Month to month service agreement!


  • Telephone Answering Support
  • Appointment Scheduling
  • Call Overflow Service
  • Customer Service
  • Help Desk
  • Information Hotline (employee attendance, hiring, disaster response,
    schedules, job listings, crisis support, tech support
  • Disaster Response
  • Elevator Phone Monitoring Service
  • Emergency Elevator Service
  • Emergency Service Response
  • Applicant Screening
  • National Accounts
  • Virtual Receptionist
  • Simple to Complex Accounts



  • Customized Answering, Call Processing & Response Based Scripting
  • Interface with Customer website or database
  • Emergency Call Escalation
  • Service Dispatch
  • Message Notification Options – Call, page, alpha page, email, text message
    or call transfer
  • Email Response
  • Call Patching/Transfer to Your Team or On Call Staff
  • Pre-programmed On Call Schedule by day, week or month
  • Message & Data Delivery via email, fax, voice mail, text message
  • Relational Data Bases (customer list, products, contracted client list, store locator, dealer locator, parts, property addresses)
  • Caller ID Capture
  • Auto Attendant (combines live and automated voice mail services to handle
    your company’s calls
  • Record or Handoff to Voice Mail for easy secure pick up and message confidentiality
  • Toll Free Service
  • Standard & Customized Call Reporting

We can integrate our features with any of the services we offer.

Our call center agents are here to answer calls 24 hours a day, 7 days a week, 365 days a year.