24/7 Telephone Answering Service
A Professional Voice for Every Call, Every Time
QTAS customizes a rate package to fit your specific needs — from high-volume enterprises to small businesses needing part-time overflow coverage. No long-term contract required.
24 /7
Live agent coverage — every day, including holidays
79+
Years serving businesses across the US
MTM
Month-to-Month service agreement, no lock-in
Affordable, dependable, and always available to take your calls! Month to month service agreement!
What’s Included
Services & Features
Our Connection Specialists build a program combining the features you need to represent your company professionally — full time, after hours, or overflow only.
Services
- Remote Receptionist
- Telephone Answering Support
- Appointment Scheduling
- Call Overflow Service
- Customer Service
- Help Desk
- Information Hotline (attendance, hiring, disaster, schedules, tech support)
- Disaster Response
- Elevator Phone
- Monitoring & Emergency Service
- Emergency Service Response
- Applicant Screening
- National Accounts
- Virtual Receptionist
- Account Management
Features
- Client Portal
- Customized Answering
- Response-Based Scripting
- Interface with Customer Website or Database
- Emergency Call Escalation
- Service Dispatch
- Message Notification: call, page, email, text, or transfer
- Email Response Call Patching / Transfer to On-Call Staff
- Pre-programmed On-Call Schedule
- Message Delivery: email, fax, voicemail, text
- Relational Databases
- Caller ID Capture
- Auto Attendant
- Toll Free Service & Custom Call Reporting
Secure & Confidential
Record or handoff to voicemail for easy secure pickup and complete message confidentiality.
USA-Based Agents
All agents are trained, US-based professionals who represent your business with courtesy and competence.
Fully Customizable
Every script, schedule, and delivery method is built around your business — not a one-size-fits-all template.
Ready to Get Started
A Connection Specialist will build a custom Telephone Support plan around your hours, volume, and budget — month to month, no commitment.
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