No outsourcing!
QTAS can customize a rate package to fit your specific needs. We have plans for both high and low volume users as well as for those in between. A Connection Specialist will develop a service program that combines many of our unique features as well as to fit your budget. Our specialty is serving clients with diverse needs and customizing a service that
Clients are not required to sign a long-term service contract. They stay with us because they like us – not because they are under a long-term contractual obligation. QTAS is a month to month service agreement!
Affordable, dependable, and always available to take your calls!
Month to month service agreement!
Services
- Telephone Answering Support
- Appointment Scheduling
- Call Overflow Service
- Customer Service
- Help Desk
- Information Hotline (employee attendance, hiring, disaster response,
schedules, job listings, crisis support, tech support - Disaster Response
- Elevator Phone Monitoring Service
- Emergency Elevator Service
- Emergency Service Response
- Applicant Screening
- National Accounts
- Virtual Receptionist
- Simple to Complex Accounts
Features
- Customized Answering, Call Processing & Response Based Scripting
- Interface with Customer website or database
- Emergency Call Escalation
- Service Dispatch
- Message Notification Options – Call, page, alpha page, email, text message
or call transfer - Email Response
- Call Patching/Transfer to Your Team or On Call Staff
- Pre-programmed On Call Schedule by day, week or month
- Message & Data Delivery via email, fax, voice mail, text message
- Relational Data Bases (customer list, products, contracted client list, store locator, dealer locator, parts, property addresses)
- Caller ID Capture
- Auto Attendant (combines live and automated voice mail services to handle
your company’s calls) - Record or Handoff to Voice Mail for easy secure pick up and message confidentiality
- Toll Free Service
- Standard & Customized Call Reporting